The grid that 
brings Italy together

This is our sustainable 2014

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Letter to our Stakeholders

The decision to put together this Report in line with the new GRI-G4 Guidelines marks another step forward in the field of sustainability, following our traditionally attentive approach to transparent communication and quality reporting.

Catia Bastioli

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Catia Bastioli Presidente Terna S.p.a.


The materiality analysis focuses reporting on non-financial performances relevant to the company and its stakeholders.

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Relations with our Stakeholders 

The relationship with our stakeholders begins with taking their interests into account and analysing their compatibility with those of the Company, in order to be able to adopt a consistent and transparent approach.


Sustainability indices

Terna continues to be included in the main international sustainability
stock market indices and ratings.

Sustainability in numbers

Icon Total environmental investments Terna S.p.A. Sustainability Report
33.7 Mln €
Total environmental investments
Waste recycling percentage Terna S.p.A. Sustainability Report
81 %
Waste recycling 
Icon Tonnes of CO2 emitted Terna S.p.A. Sustainability Report
75,280 Tons
CO2 emitted
Icon Incidence of SF6 leaks Terna S.p.A. Sustainability Terna
0.55 %
Incidence of SF6 leaks 
Icon Total headcount Terna S.p.A. Sustainability Report
3,437 Employees
Total headcount
Icon Employees who have attended at least one training course during the year Terna S.p.A. Sustainability Report
91 %
Employees who have attended at least one training course during the year (+2.2%)
icon Hours of training provided on health and safety Terna S.p.A. Sustainability Report
66,627 Hours
Hours of training provided on health and safety (+75.6%)
Icon Hours of training per capita Terna S.p.A. Sustainability Report
43 Hours
Hours of training per capita (+22.9%)

The Report in brief

The results of the materiality analysis and the stakeholder map review, together with the adoption of the G4 standard, are the main new features of this Sustainability Report.
In line with the G4 indications, the supply chain is handled in a new and more comprehensive way, including the systems implemented by Terna on environmental issues and human rights.
For the fifth year running, comparisons were made with other companies on four important environmental and social indicators, so as to allow the stakeholders involved to assess Terna's figures and performance with respect to other companies.

 The main sustainability results

Among the results of 2014, the following are worth noting: 
  • the preparation of Terna's first Integrated Report. After three years of active participation in the Pilot Programme of the International Integrated Reporting Council (IIRC), the first Integrated Report has been published, coinciding with the Report on Operations within the Annual Financial Report;
  • new mapping of Terna stakeholders, with connected relevance analysis;
  • updating of ISO 14001 environmental analysis and the BS OHSAS 18001 management system, in both cases to take new energy storage (battery) activities into account;
  • the completion of an internal study on the effective level of adhesion to the principles of the Global Compact, with further investigation of the component relative to human rights according to the indications found in the United Nations Ruggie Report;
  • a return to high numbers of training hours for employees.

Relations with Stakeholders

The new stakeholder map, which has gone from 8 categories divided into 48 sub-categories to 12 categories broken down into 73 sub-categories, is the main development in this chapter, together with a new section on “Grievance mechanisms”.
The chapter lists the main categories of Terna's stakeholders, showing the instruments provided by the Company to build, maintain and consolidate a relationship of mutual trust.

The figures

Consultation 181 encounters involving about 100 local authorities
Employees 604 involved in survey on compliance with the Global Compact's Ten principles

Responsibility for the electric service

Preceded by an overview of the country's energy needs and production, the chapter discusses Terna's core business in detail, distinguishing the various stages of maintenance, planning, implementation and operation of the electricity transmission grid. In the second part, the focus is on the future of the grid with specific information on applied research and the progress made in developing storage systems and smart transmission solutions.

The figures
Security Plan 82 million euros invested in 2014
New lines 330 km of high and very-high-voltage lines entered into operation
Checks 91,300 km of three-phase power lines subject to visual inspections of which 22,200 by helicopter
Live-line works 1,600 checks and 753 maintenance operations

Economic responsibility

A description of the regulatory framework and revenue structure, the incentive mechanisms introduced by the Regulatory Authority for Electricity, Gas and Water, the transmission cost on the end-user's bill, risk management and Terna's other economic impacts are just some of the topics dealt with in this chapter, which this year also offers a new overview of the supply chain, with a closer look at assessing the ESG criteria when selecting and qualifying Italian and foreign suppliers.

The figures
Employment 3,437 Group employees as at 31.12.2014
Indirect employment  2,489 full-time equivalent
Total investments 1,096.1 million Euro
Total Shareholder's Return (TSR) 8.9%
Suppliers active during the year  2,003

Environmental responsibility

This part of the Report deals with the most significant environmental aspects of Terna's work such as the visual impact of lines and substations; the impact of lines on biodiversity, with particular reference to birdlife; the management of special waste; electrical and magnetic fields; and emissions of greenhouses gases. 

The figures 
Electricity consumption 186 GWh, down by 8 GWh compared with the previous year
CO2 emissions  141,603 tonnes, showing a slight increase compared with the previous year (+3,690 tonnes caused by an accident involving SF6 leakage)
Waste management  4,489.88 tonnes of special waste produced, down by 773.68 tonnes compared with the previous year
Environmental offsets  12.7 million Euro, an increase of 4.3 million Euro compared with the previous year
Water consumption  173,692 m3, down by 24,498 m3compared with the previous year

Social responsibility

This chapter of the report deals with Terna's responsibility towards its people and society. The  part focusing on human resources describes the development and management systems to improve performance, the development of individual skills, training, remuneration policies, and safety and injury prevention. The second part describes the role of Terna in society, exercised also through active participation in national and international associations, and the key corporate giving activity.

The figures
Training 148,955 hours of training provided, amounting to 43 hours per capita
Equal opportunities 11.5% of total employees women; 17.6% of total management positions held by women (the percentage refers to the number of female senior and junior executives out of the total number of senior and junior executives in the company).

Sustainability Timeline

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